Terms & Conditions
The 30 day money back guarantee does not affect your statutory rights, specifically it does not affect the rights you have to request the return of goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.
Consumer Contracts (Information, Cancellation & Additional Charges) Regulations
Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations you, as our customer, have the right to cancel your order for any item bought on this website in exchange for a full refund. This doesn’t apply to:
• Goods made to the customer’s specification or are clearly personalized.
• Goods which are liable to deteriorate or expire rapidly.
• Goods that becomes mixed inseparably (according to their nature) with other items after delivery.
Please insure that you take reasonable care of the goods, we have the right to deduct an amount from the refund we issue to reflect any deprecation in the value of the goods in question, assuming the deprecation is as a result of unnecessary handling of the goods by you.
Please make it clear when you do cancel an order that you are cancelling the order under terms of the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
(For security and training purposes, telephone calls to and from Customer service centers may be recorded or monitored).
Privacy & Security
The security of customer’s information is of the highest importance to HOVERBOARD UK®. We have established sufficient and appropriate physical, electronic and managerial safeguards to protect the information that we are required to obtain from or about our customers and our users. Please note that HOVERBOARD UK® reserves the right at all times to disclose any and all information, as HOVERBOARD UK® deems it legally necessary to comply with any applicable law, regulation, legal process or governmental request.
All personal information will be treated strictly in terms of the Data Protection Act 1998. This means that confidentiality will be respected and that all appropriate security measures will be taken to prevent unauthorized disclosure. Personal information is used for stated purposes only and you will be advised of any changes.
Some of the personal information processed by HOVERBOARD UK® is classed as “sensitive” data under the 1998 Act. Appropriate security will be in place to ensure that information is held by HOVERBOARD UK® confidentially and kept no longer than is necessary for the purposes it was intended. You are entitled to have access to and/or request a copy of the information held about you to ensure that it is accurate and that it is being dealt with properly.
Intellectual Property Rights
The HOVERBOARD UK® website contains within it, valuable service marks and trademarks that are owned and used by HOVERBOARD UK®, including but are not limited to, HOVERBOARD UK® and the HOVERBOARD UK® logo. Any use of the HOVERBOARD UK® trade marks without the prior, explicit, written permission of HOVERBOARD UK® is strictly prohibited. The websites arrangement and layout, including but not limited to, the trademarks, images, text, graphics, buttons, screenshots, music, digitally downloadable files, and other content/material is the exclusive property of HOVERBOARD UK®
UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITES IS PROHIBITED WITHOUT THE EXPRESS CONCENT OF HOVERBOARD UK®
HOVERBOARD UK® uses a number of different content and product suppliers, logistical suppliers and other third parties to supply some of the products and content seen on the HOVERBOARD UK® websites. All trademarks, service marks, product names, package designs and company names/logos that are associated with these products and content, distributors and all other third parties that are not directly owned by HOVERBOARD UK® but appear on the HOVERBOARD UK® websites are the property of their owners.
Periodically, the HOVERBOARD UK® website gives users the permission to submit content, such as comments and product reviews, that would be generated by you and others users.
You will be individual responsible for the content you create and as a result, the consequences of posting or publishing said content. Any material, information or views that are submitted by you and are posted or publish on the HOVERBOARD UK® website is not in any way confidential and non-proprietary.
By submitting content, you represent to HOVERBOARD UK® the following:
- The content that you submit does not, in any way, violate any copyright, trademark, trade secret, patent or any other kind of intellectual property right, any right of privacy or publicity of a third party or any applicable law.
- You have the right (in-law) to use, and in turn, authorize HOVERBOARD UK® to use your content, including written consent to use of any product or the name, voice, likeness or any other rights of each identifiable person featured or referenced in your User Content.
iii. The content does not in any way violate HOVERBOARD UK®’s Acceptable Use Policy that has been outlined below.
Acceptable Use Policy
By submitting content and otherwise using the HOVERBOARD UK® website, you agree to the following:
(i) Submitting of any Content that is protected by or otherwise subject to any third party intellectual property or proprietary rights (including any privacy and publicity rights), unless you own or have permission from the owner of such rights to post said content and to grant HOVERBOARD UK® all of the rights granted herein;
(ii) Upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, hateful or racially, ethnically or otherwise objectionable;
(iii) Use the Sites to harm any person or entity, including HOVERBOARD UK®;
(iv) Impersonate any person or entity, including but not limited to, a representative of HOVERBOARD UK®, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(v) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Sites;
(vi) Upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail or any other form of solicitation;
(vii) Upload, post, e-mail or otherwise transmit any content that contains computer viruses or other computer code, files or programs that interrupt, destroy or limit the functionality of the Sites or any other computer software or hardware or Telecommunications equipment;
The receipt of contact from HOVERBOARD UK® does not in any way constitute the acceptance of an order or a confirmation of an offer to sell a product or a service. HOVERBOARD UK® reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer without explanation or reason. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on the HOVERBOARD UK® website can be subject to change with no notice. Errors will be corrected only when discovered and HOVERBOARD UK® reserves the right to revoke any offer and/or to correct any error or inaccuracy. HOVERBOARD UK® reserves the right, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at HOVERBOARD UK®’s sole discretion without further explanation.
Links to Other Websites
Mobile Devices and Mobile Applications
You agree that you alone are solely responsible for the entire message and all of the data charges that apply when using your mobile device to access the HOVERBOARD UK® website or use of mobile applications. All such charges will be billed by and payable to your mobile service provider. Please contact your mobile service provider for details of your pricing plan and other such details.
– You agree to indemnify and hold HOVERBOARD UK®, any of its agents and licensors free from any claim, including any legal fees, made by a third party arising out of:
– You using of the HOVERBOARD UK® website, including any content you submit, post to or transmit via the HOVERBOARD UK® website
– Your violation of any of the rights, legal or otherwise, of another HOVERBOARD UK® website user.
Limitation of Liability
IN NO EVENT WILL HOVERBOARD UK® OR ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO FACE TO FACE CONTACT, TELEPHONE OR EMAIL, BE LIABLE TO ANY USER OF THE HOVERBOARD UK® WEBSITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITES OR ANY INFORMATION CONTAINED THEREIN, INCLUDING USER CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, OR OTHERWISE, EVEN IF HOVERBOARD UK® HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
You hereby acknowledge and accept that the limitation on liability applies to all content, merchandise and services that are available through the HOVERBOARD UK® website.
You may terminate your account by sending a letter stating your intention to the company address.
HOVERBOARD UK® periodically schedules system downtime for the HOVERBOARD UK® website in order to perform vital maintenance. Unplanned system outages, however unlikely, may still occur. You agree that HOVERBOARD UK® has no responsibility and is not liable for:
– The unavailability of the HOVERBOARD UK® website;
– Any loss of data or information caused by such a system outage;
– Any potential resulting delay, delivery issues or undelivered data and information caused by such a system outage;
– Any outages caused as a result of activity on the part of a third party,